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 've been
lucky in my career as writer, editor, designer, and proofreader — the
situations I've found myself in have given me the chance to learn different
skills. That's a great advantage when your projects often require both wide
vision and focused insights.
The journey, not the arrival, matters.
— Montaigne,Essays
All experience is an arch to build up.
— Henry Brooks Adams,The Education of Henry Adams
What are the possibilities? How can I make it happen? Read on to find out! Or
if you're more interested in seeing examples, click here to view my portfolio.
Employee Communications
Demonstrated ability to effectively communicate sometimes-difficult corporate
initiatives through several channels.
Media Relations
Experience includes launching corporate sponsorships in conjunction with third-
parties and securing publication for news on national and local corporate events.
Marketing
Proven ability to create customer-centric marketing vehicles that increase
customer retention and acquisitions.
Selected Consulting Experience
Sears, Roebuck & Co., Hoffman Estates, IL
Helped new storeowners improve their understanding of Sears retail processes
through writing and designing of training manual/workbook.
Encyclopaedia Britannica, Chicago, IL
Ensured integrity of published information through consultation with internal
content experts and in-house research facility. Responsibility for
fact-checking, copy accuracy, internal style, and consistency for the 1998
Encyclopaedia Britannica CD-ROM and print editions.
Pampered Chef, Ltd., Addison, IL
This position helped earn the company the Web Marketing Association
Standard of Excellence Award. Duties combined copywriting, employee
communications, editing and proofreading for print and online media, as well
as HTML-coding for the Web site.
Work History
September 2000-August 2001
ServiceMaster Home Service Center/WeServeHomes.com, Downers Grove, IL
Internet Marketing Writer
- Conceptualized, wrote, coded, and designed e-mail marketing campaigns
- Managed corporate marketing e-mail process
- Researched, wrote, coded, and designed a monthly home improvement advice newsletter distributed to WeServeHomes.com customers by e-mail
- Headed research initiative for best practices in e-mail marketing
- Assisted design agency with conceptualization and copy-creation for redesign of Web site
- Wrote copy and designed layouts for direct mail pieces
September 1997-September 2000
TruServ Corporation, Chicago, IL
Senior Editor, Corporate Communications
- As Editorial Director, launched Hardware Business Advisor, a monthly, full-color, eight-page discussion of general business advice for hardware store owners
- Published TruServ Insider, a monthly, four-page, black-and-white newsletter for store owners and TruServ employees
- Managed monthly Merchandising Advisor and Advertising Advisor
- Created electronic layout of internal publications· Researched and wrote corporate press releases and handled media calls
- Managed and coded content for corporate extranet
- Wrote content for corporate Internet site
Editor, Corporate Communications
- Wrote content, edited and created layouts for in-house Merchandising Advisor and Advertising Advisor publications
- Wrote corporate press releases and handled media calls
- Managed launch of corporate sponsorship initiatives
- Managed and coded content for corporate extranet
- Wrote content for corporate Internet site
- Streamlined and automated publication processes with QuarkXPress
Associate Editor, Corporate Communications
- Wrote content, edited and created layouts for 150-page Merchandising Advisor, a monthly black-and-white recap of product and manufacturer news
- Managed corporate email process
- Researched articles for Advertising Advisor, a monthly update on news from TruServ's Advertising department
March 1997-July 1997
Encyclopaedia Britannica, Chicago, IL
Temporary Copy Editor (1998 CD-ROM and Britannica Online project)
- Proofreading sections of print and electronic (Internet and CD-ROM) versions of Encyclopaedia Britannica
- Contacting content experts
May 1996-March 1997
Douglas Press, Bellwood, IL
Prepress Quality Assurance Manager
- Proofread all support materials for Douglas Press products
- Wrote in-house style manual
- Advertising copywriting
July 1995-September 1996
Freelance editor
- Read for style, content, grammar, and spelling
- Critiqued and rewrote fiction and nonfiction
- Approximately three projects per month
Education
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University of Illinois at Chicago
- BA, English
Skills
- Proficient with: Microsoft Word, Microsoft Excel, Adobe Acrobat
- Highly computer- and Internet-literate
- Experienced with AP style
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